Siddharth Kutumb Pvt. Ltd

Once the returned product is received and inspected by the company, Siddharth Kutumb Pvt. Ltd. will initiate the refund.
Refunds will be processed to the original source of payment or the customer’s chosen refund method within 7 working days from successful receipt of the product.
The time taken for the refund to reflect in the customer’s account may vary depending on the payment gateway/bank policies.

Due to the nature of services, refund or cancellation requests are generally not entertained once payment has been successfully made.
However, if a refund is approved at the sole discretion of Siddharth Kutumb Pvt. Ltd., a deduction of 30% of the total amount paid shall be applied towards administrative, operational, and service charges.
Only the remaining 70% amount (after deduction) will be refunded to the customer.
Approved refunds will be processed through the Payment Gateway to the original source of payment.
The decision of Siddharth Kutumb Pvt. Ltd. regarding refund eligibility shall be final and binding.

After plot booking, cancellation is generally not allowed.
Any cancellation request shall be considered only at the sole discretion of Siddharth Kutumb Pvt. Ltd.
If a refund is approved, a mandatory deduction of 30% of the total amount paid shall be applied in all cases, without exception.
Only the remaining 70% amount shall be eligible for refund.
NO cancellation and NO refund shall be permitted once any of the following has commenced:
Plot allotment
Issuance of booking letter or agreement
Documentation process
Registration process
Approved refunds (after 30% deduction) shall be processed only through the Payment Gateway and credited back to the original source of payment.
The decision of Siddharth Kutumb Pvt. Ltd. regarding cancellation and refund eligibility shall be final and binding

Siddharth Kutumb Pvt. Ltd. reserves the right to cancel an order at its sole discretion in cases such as:

In such cases, the full amount paid for the cancelled product(s) will be refunded to the original source account.

All online payments are securely processed through the Payment Gateway.
By making a payment, customers agree to the terms and conditions of in addition to Siddharth Kutumb Pvt. Ltd.’s policies.
Refunds approved by Siddharth Kutumb Pvt. Ltd. will be initiated through the Payment Gateway only.
Refunds will be credited to the same source/payment method used at the time of transaction (Credit Card, Debit Card, UPI, Net Banking, or Wallets, if applicable)

UPI / Wallets: 3–7 working days
Debit Cards: 5–10 working days
Credit Cards: 7–14 working days
Net Banking: 3–7 working days
The above timelines are indicative and subject to , NPCI, card networks, and customer bank processing cycles.
Siddharth Kutumb Pvt. Ltd. shall not be responsible for delays caused by the banking system or payment gateway partners.
In case of failed, duplicate, or excess payments, the refund will be processed after successful verification as per Payment Gateway norms
Customers are advised to retain the transaction reference number for all payment-related communications.

For any payment-related issues, customers may contact Siddharth Kutumb Pvt. Ltd. at the details provided below.

D1-186, Sushant Golf City Lucknow – 226030

Mobile: +91 9198629994

Email: [email protected]